TERMS AND CONDITIONS – SIMPLY RELAXING
Updated: 24 July 2022- updates in red
Please try to arrive 10 minutes before your treatment. Late arrival may result in a shortened treatment time. The treatment will be charged for a full treatment. Please keep me informed on changes to medication, pregnancy, allergies, illness injury.
2..Cancellations or missed appointments
6..Gift vouchers – as of 24th July 2022 we will no longer issue gift vouchers, however …
we are offering you the opportunity to pay for someone special to have a treatment with us, you will be asked to book them in for their gift at the time of payment, we are happy for the recipient torearrange their treatment as long as it is within one month of your payment. We are happy for the recipient to exchange the treatment as long as it is the minimum of amount paid. Anyone with an existing Gift voucher, still with a valid date, can still use the voucher, they are non-refundable and must be produced at the time of your treatment/purchase. Vouchers are valid for 6 months from the date of purchase. We are happy to exchange your voucher for the amount paid so that you can choose to use your gift voucher for a different treatment or purchase but we will be able to give you the cash difference if not all the voucher amount is used, however, we will mark yourvoucher with how much has been used, date of treatment and value of remaining balance. You must use the balance within the valid date stated on the voucher. Please keep the voucher safe as we cannot issue duplicates. Gift vouchers are non- transferable to another person to use against treatments.
Please ensure you find your vouchers and use them!!
8..Mobile phones, tablets etc
We reserve the right to change our prices without notice. E&OE
10.. Special offers
11..Refunds and exchanges
It is your responsibility to inform Simply Relaxing if you are showing signs of Covid, we will contact you the day before to ask and please be honest. We can easily rearrange your appointment
WHAT I NEED TO KNOW BEFORE YOU HAVE A TREATMENT:
If you are pregnant or breastfeeding If you are on new medication or have a new allergy/intolerance If you have recently had an operation or are undergoing cancer treatment Anything that would affect your treatment with me. I keep everything strictly confidential.
REFUSAL TO ACCEPT YOUR APPOINTMENT
I love to see everyone of you and really appreciate your support, sadly just recently i have had a couple of customers who have not treated me with the respect and care that I, hopefully, show you. Therefore I reserve the right to refuse to accept an appointment without giving a reason. I will not accept abuse or unacceptable behaviour.